FAQ
How long does Brezzy take to bring relief?
That depends on the individual. But in general, it only takes a few minutes before you feel relief!
Is Brezzy safe for my eyes?
100%, the intermittent spray is refreshing and the massage heads are relaxing. No burning of the eyes or eyelids and no blurred eyes after using Brezzy.
Can I add eye drops to the reservoir?
Absolutely, you can add water and drops, just water or any other eye liquid.
PS: Avoid chemical products.
How do I change massage and spray modes?
To change the frequency of the spray, simply click on the button at the top (the one with the 3 little lines). And to change the massage mode, just press the bottom button.
What is the delivery time?
Delivery in the UK takes between 7 and 12 days.
How long does it take to receive a tracking number?
It takes 2-3 working days.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their order. Please contact us if you do not receive it within 24 hours.
How can I pay?
We accept most payment methods, including Visa, Mastercard, PayPal, Google Pay, Apple Pay, Shop Pay and many others.
Is payment secure?
Yes. The security of our customers' information is one of our top priorities, so please be aware that the banking transactions carried out are 100% private and secure.
If I'm not satisfied with Brezzy, can I get my money back?
Of course, your satisfaction is very important to us, which is why we offer a 60-day guarantee.
What are the conditions of the guarantee?
To qualify for a refund, you must meet the following conditions:
1. The Brezzy must be in good condition (no cracks or physical damage).
2. If this condition is met, please contact our support team at support@getBrezzy.com.
Where can I contact you for further information?
You can contact us at support@getBrezzy.com
That depends on the individual. But in general, it only takes a few minutes before you feel relief!
Is Brezzy safe for my eyes?
100%, the intermittent spray is refreshing and the massage heads are relaxing. No burning of the eyes or eyelids and no blurred eyes after using Brezzy.
Can I add eye drops to the reservoir?
Absolutely, you can add water and drops, just water or any other eye liquid.
PS: Avoid chemical products.
How do I change massage and spray modes?
To change the frequency of the spray, simply click on the button at the top (the one with the 3 little lines). And to change the massage mode, just press the bottom button.
What is the delivery time?
Delivery in the UK takes between 7 and 12 days.
How long does it take to receive a tracking number?
It takes 2-3 working days.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their order. Please contact us if you do not receive it within 24 hours.
How can I pay?
We accept most payment methods, including Visa, Mastercard, PayPal, Google Pay, Apple Pay, Shop Pay and many others.
Is payment secure?
Yes. The security of our customers' information is one of our top priorities, so please be aware that the banking transactions carried out are 100% private and secure.
If I'm not satisfied with Brezzy, can I get my money back?
Of course, your satisfaction is very important to us, which is why we offer a 60-day guarantee.
What are the conditions of the guarantee?
To qualify for a refund, you must meet the following conditions:
1. The Brezzy must be in good condition (no cracks or physical damage).
2. If this condition is met, please contact our support team at support@getBrezzy.com.
Where can I contact you for further information?
You can contact us at support@getBrezzy.com